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Technical Business Analyst

Posted by Farzad Banifatemi on August 2, 2011 in Project management
Farzad Banifatemi is founder & technical business analyst at Media Sales Logic. He has over 20 years of experience in technology combined with sales and marketing. Farzad holds a Master’s degree in Telecommunication Systems Management and has been involved with managing IT services, internet marketing, and mobile technology since 1996. Besides his consulting role, he continuously offers free internet and mobile marketing seminars to educate businesses in this ever changing technology world.

 
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Social Media Marketing For The Baby Boomer Generation

Posted by Farzad Banifatemi on May 13, 2012 in Social Media for Small Business

Regardless of it’s general form and purpose, one facet your social media campaign must include is habitual rapid and professional response to all comments, inquiries and reviews. A quick response can have a significant impact on the success or failure of any social media marketing promotion. It is particularly important that you respond to negative reviews and comments. If you do not, your reputation can become damaged. Respond to these comments quickly, find out why the customer is not satisfied, and offer a solution.

Twitter is a very useful tool for business promotion. Using Twitter effectively will create more buzz for your business. Invest the time needed to master everything Twitter, including keywords and hashtags.

You will likely find that tweets you make at certain times of the day are more likely to draw responses and even to be re-tweeted. Once you’ve determined the most active times of day, start sending Tweets at those times. Regardless of how it fits into your own schedule, you want to send your tweets when the largest number of followers are likely to see them. An automated service can help you launch your messages in this ideal window.

If you’d like to get more followers on your social media profiles, don’t just use them to sell products. Fill them with interesting and informative content related to your niche, such as stories, articles and links. Hold giveaways, share photos, and ask your followers for feedback. Engage those that follow you. Help them interact with your products instead of being passive viewers of a commercial. People should be able to identify with your brand and consider it as a part of their daily lives.

Your campaign will not be beneficial to your business if your content does not interest anyone. Spend time perfecting your content, so that it doesn’t come off as ill-informed or ignorant. Try adding headlines that will capture people’s interest as a way to finish off.

Don’t require too much initial involvement from your consumers. It’s a lot more likely that the customer will click out of your website if he or she is forced to provide you their personal data and do a survey as soon as they get into your site. Making the first steps easy and growing from there will ease them into your company and they won’t want to leave.

Mention celebrities or influential people in your field when tweeting by using the “@” symbol. You can also get their attention by retweeting their tweets. These people will retweet your post or even write a reply tweet just for you.

Try creating an account on Yahoo and search through Yahoo answers. Website users are able to seek answers to questions that have stumped them. Other site users help to resolve the issue for free. Search questions in your market niche and give answers that highlight your products or services. Provide quality answers often in categories related to your business, so that you can become known as an expert.

As stated initially in this guide, finding great information is probably the best thing you could do for the business that you own. The possibilities are practically endless, and you can always benefit from different insight. Apply the advice and insights listed in the preceding paragraphs, and you’ll witness marketing dividends in the near future.

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Aoubt author: Farzad Banifatemi is the Founder of Media Sales Logic, a B2B Internet/mobile marketing & adversting agency specializing in SEO, SEM, Social Media, and web analytics.

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Social Networking Tips For Successful Business Marketing

Posted by Farzad Banifatemi on April 29, 2012 in Social Media for Small Business

Be approachable and friendly when addressing your social media followers. No matter what the size of your company, if your posts come off as arrogant or boastful, your followers will let you know. Your strength is maintained only by the customers who give it to you in the first place. Here are the cornerstones of success.

Social media profiles are great for getting people to visit your store or getting them to buy your items. Tell your customers about your current promotions, or new locations. Send coupons people can print and advertise offers limited the people who like your Facebook page. People must be convinced that subscribing to you on Facebook gives them something of interest.

Many businesses are discovering that Twitter offers many different benefits. If you invest some hours into learning how Twitter operates, you can make your business visible to hundreds, and even thousands, of new prospective clientele. Taking a few days to learn about Twitter-specific functionality such as hashtags, keywords, and the API can really pay off.

You need to stay friendly with all of the people who use the forum about your niche. The people posting on the forum are all potential customers, so trying to browbeat them into buying your product isn’t a good idea. Instead, give information that solves problems they might have in their lives. You should maintain your relationships and keep your comments and posts helpful.

By using their cell phones, Facebook Places lets the users check in to the places they go. Offer your customers a discount or freebie for mentioning your social media profile to the cashier. You can also take advantage of a similar program offered on Foursquare.

Twitter is a more demanding network because it requires constant communication with followers, but it is also the most recommended. Always thank people for sharing your posts, and acknowledge and answer any questions as soon as you can. This will build a bond between your company and your customers. This will help you establish an individual identity so you will not be seen as some type of corporate entity.

Make sure to use all of your social media connections, when posting to YouTube, also add buttons for Facebook and Twitter to maximize your efforts. This allows you to reach a broader base of customers, and your YouTube users will more than likely pass on your videos to others.

Keep in mind that a social media site is not just for posting advertisements for what you’re selling. You can learn a lot about your customers via social media. This also allows you to develop brand interaction. Obviously this is a form of advertising for your products, but can also double as an informational resource for prospective clients.

Always give users a way to follow you and your business on popular social media websites. Many people utilize these sites regularly, so allowing them to view your content via social media outlets is a wonderful idea.

One of the best ways to bring positive attention to your business is by holding a contest that offers appealing rewards through the various social media websites. Facebook and Twitter are two great websites that you can utilize for this purpose. News of these contests will spread rapidly, because of how these social sites work. The contest needs to have some linkage with the products from your business, it should also be fun and lighthearted. For instance, if a soon-to-be launched product needs a logo, make the design the subject of an open contest.

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Aoubt author: Farzad Banifatemi is the Founder of Media Sales Logic, a B2B Internet/mobile marketing & adversting agency specializing in SEO, SEM, Social Media, and web analytics.

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Things That You Need To Know About Mobile Marketing

Posted by Farzad Banifatemi on April 29, 2012 in Technical Project management

Make your mobile marketing messages compatible with as many platforms as possible. You should have clear messages that come across well on all devices, such as Blackberry, iPhone and Android. It can also save time and effort if you write simple, non-customized messages that suit every platform. Mobile marketing is reliant upon the KISS principle.

Promote your mobile campaign wherever possible. There are many venues to do this, such as social media website, your own business site, and in your store. Exposure equals more sign ups.

Ask some friends to help you test your site, ads, emails and other aspects related to your campaign. For even more objective input, you may want to consider paying for outside testing services.

Use maps that work with a variety of mobile devices to attract customers. Easy accessibility can be the extra push that makes a customer in the vicinity choose your business over competitors.

Be honest with your customers about the service. No one wants to be spammed. Allow them to opt in or out of your service. When used improperly, SMS can do more damage than good. It can feel very intrusive. Therefore, make sure that only your opt-in customers receive your SMS texts, and never send more than the maximum number of messages specified in the opt-in terms. Honesty creates loyal customers.

Applications are really easy to make. You already know that giving your customers free apps is a good idea, but did you realize you could be giving away your own custom-built app? Offering your own unique app will help to improve your business and take full advantage of mobile marketing. Research all the features that are available to you.

A mobile app related to your products or industry could be helpful. This can encourage your prospects to monitor your app frequently so that they can find promos and specials. To make your brand more recognizable you need a good presence on the ground, as well. App prices can vary significantly, so ask a professional to help in the development process.

Make sure that links delivered through mobile marketing lead to both your mobile-designed site, for older phones, and your regular site, for the modern devices that can access it properly. Keep in mind that no mobile device can read flash content.

Incorporate a discount offer or a promo code in any mobile marketing message you send out. Customers love discounts, and they will want to visit your site to find out more.

Mobile marketing will go hand in hand with other social media, this is all available on the internet. Your content should be relevant to your page and you should put anything interesting in there that will get people coming back. People like to take action rather than reading a static page. When people can do something, it leads to sales.

On the mobile landing page, try out A/B testing. Mobile pages need to be tested for usability, just as much as any other web page. The better of the two trial pages you create, as deemed by its success, should be your final choice, no matter how emotionally invested you may be in the other. The results will show you which version you should choose to develop further.

Aoubt author: Farzad Banifatemi is the Founder and CEO of Media Sales Logic, a B2B Internet/mobile marketing & adversting agency specializing in SEO, SEM, Social Media, and web analytics.

 
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Try These Helpful Social Media Marketing Tips

Posted by Farzad Banifatemi on April 15, 2012 in Social Media for Small Business

A great deal of knowledge can be gained from interacting with the communities of the social media sites that you inhabit. Understand that you can learn a lot from those in your communities, whether or not they eventually purchase your products. Learn about them, explore their habits, and understand their preferences and dislikes. This will help you to gain a greater understanding of people and teach you the basics of connecting with them.

Use Twitter to help promote your company. If you understand the ins and outs of Twitter, you will put your brand in front of hundreds, or even thousands, of eyeballs every single day. Use every available opportunity to explore the ins and outs of managing a Twitter account, such as hash tags, following other users, and keyword usage.

Plan your high-level social media strategy wisely and carefully. If you spend money and time targeting the latest social trend, then bounce to the next social media avenue, you will eventually wind up with a bunch of dead ends. Make a plan and use that strategy to cover a broad spectrum of your needs, then plunge in.

Try organizing a Twitter party. Schedule a day and a time to encourage your followers to get on Twitter and talk about a certain topic by using hashtags. Get a few bloggers to join and give advice to customers. Make sure you choose influential bloggers who will write about the upcoming party and attract their own crowd.

Garnering and using customer feedback properly is one of the most important parts of your social media marketing effort. Interacting with your customers by thanking them and asking additional questions for clarification purposes can really help to create a more personal relationship, resulting in a basic level of mutual trust. Take some notes on any feedback and you may notice comments you are getting.

Your profits will improve when you can find easy ways to allow your customers to share your content within their social network. Facebook provides an easy button that you can place near your posts that will allow readers to share what you have written. Though this added step means a little more work, it can also mean a larger viewer audience for your posts, which is always a benefit.

Social media can be extremely valuable; all it takes is the right state of mind and the correct knowledge regarding its use. The pool of users registered to such sites is ever-growing, and if you market through them effectively, a vast potential audience is yours for the taking. Hopefully, this article has helped you to understand more about using social networking to achieve your business goals. Choose the social media website you’re most interested in working with, and get started!

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Aoubt author: Farzad Banifatemi is the Founder of Media Sales Logic, a B2B Internet/mobile marketing & adversting agency specializing in SEO, SEM, Social Media, and web analytics.

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Social Media Marketing – Keeping Your Customers Engaged And Informed

Posted by Farzad Banifatemi on April 1, 2012 in Social Media for Small Business

Browse over Facebook’s games. Creating your own niche-specific game isn’t as hard as it may seem. Some popular brands have been extremely successful with Facebook’s games, which turned into viral phenomenons. In fact, it can easily be worth your money to hire a professional to produce a high-quality Facebook game for you.

Twitter may be a great way for promoting your business. Using Twitter effectively will create more buzz for your business. Use every available opportunity to explore the ins and outs of managing a Twitter account, such as hash tags, following other users, and keyword usage.

Do not overwhelm your social media followers with too many posts. Post up to three times each day, but no more. Studies confirm that readers and potential customers feel annoyed and overwhelmed when companies constantly issue updates, all day long. Stick to posting three important pieces of information you think your customers need to know, and then don’t post any more until the following day.

Have your virtual ear to the ground to listen for customer feedback. Always thank your followers for their feedback and clarify their concerns by asking follow-up questions. Note the feedback you receive and you may notice recurrent comments that are useful.

When working to build your site or brand through social media marketing, it’s important that you take the time to respond to all reviews and comments. This can make your or break you in social media marketing. You must also respond to any negative comments you receive online. Every negative comment that you ignore could cause damage to your reputation. When responding to these people swiftly, and in a good way, it makes things more positive.

Remember that social media’s primary purpose isn’t just to advertise goods or services. Social networking gives you the ability to learn about your customers. Social media also makes it possible for your customers to engage directly with you. While your social media profile allows you to showcase your products and services, you should focus on using these sites as a means of managing customer relationships.

Take a more informed look at the possibilities of social media. It’s no longer just a place to play game after game and post funny status updates. It is a fresh and bold opportunity to find a new audience to target. Hopefully, by reading this article you will be able to have success with social media. Get on your favorite website as soon as possible to get started.

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Aoubt author: Farzad Banifatemi is the Founder of Media Sales Logic, a B2B Internet/mobile marketing & adversting agency specializing in SEO, SEM, Social Media, and web analytics.

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Tips To Help You Understand Social Media Marketing

Posted by Farzad Banifatemi on April 1, 2012 in Social Media for Small Business

Use YouTube to promote your blog. Be sure to link your blog in the description for each and every video you post on YouTube. It is also important to use effective keywords in the description, ones that are relevant to your niche. Include your top keywords in your meta tags also.

While you are undoubtedly aware of the most-used social networks, you should familiarize yourself with the smaller, more specialized networks that are used by a smaller audience. It is useful to know if a large percentage of your potential customers belongs to one of these networks.

Photo contests are a good way to get the followers you have involved with social media. Ask customers to create photos of themselves using your products and offer prizes for creative photos. Inevitably, entrants will also share their photos on their networking pages, increasing the visibility of your brand twofold.

Utilizing social media networks to host online Q&A sessions can really help you gain exposure. Use the opportunity to educate potential customers about the entire array of what you offer. This technique makes you and your business seem more personal and accessible to customers.

Have your social media accounts double as secondary stores for your products. As a supplement to your standalone site, make a Facebook store to which users can navigate from each post you make. Heavy Facebook users ramble around the site sometimes, and could browse your selection of products, and even buy some, without ever leaving Facebook itself. By doing this you can draw customers to your brand, without requiring that they ever visit your actual site, or leave their favorite social media site.

Social media requires you to remain professional when marketing your business. Make your introduction personal, but professional at the same time. Avoid arguments by either responding professionally to negative posts or deleting comments that are completely unconstructive. You can create certain other profiles with your name in order to socialize with your friends.

You can connect your Twitter account with your LinkedIn profile. This lets you follow the contacts that are professional on Twitter. This also gives them chances to return the favor. This will attract the kind of professional contacts you are looking for by giving your tweets a professional appearance. Be sure to install the LinkedIn Tweets application on the main LinkedIn site.

This article details several approaches for incorporating social media into your business. Put these tips into play and get your creative juices flowing as you continue forth in your efforts to bolster your social media presence. The time that you put into this marketing will give you exposure to a vast audience of potential customers, which will increase your sales!

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Aoubt author: Farzad Banifatemi is the Founder of Media Sales Logic, a B2B Internet/mobile marketing & adversting agency specializing in SEO, SEM, Social Media, and web analytics.

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Want To Try A Different Advertising Platform? Use Social Media Marketing!

Posted by Farzad Banifatemi on April 1, 2012 in Social Media for Small Business

While you may not know what you are doing at first within social media marketing, fake confidence until you get the hang of it. Look into what your competitors are doing, and copy their style until you figure out what is best for you. Look at how they’ve designed and filled their profiles and read through their regular posts.

If formatting is not your strength, consider turning the next article to be posted on your social media profiles into a list. This not only allows you to present information with concision, but the numerals can highlight the relative importance of each point you make. Younger users, in particular, seem to favor information that gets right to the point and doesn’t include a lot of extra verbage.

Use of social media for marketing is a fantastic way to garner attention for one’s company. If people start to share comments and review about your business on social media sites, this can be of great benefit to you. It is up to you to inspire your readers to pass on your message. You can do this by offering incentives, such as free products. Competitions to see who can draw in the most visitors can also be profitable.

There is nothing wrong in looking at what your competition is already doing to promote themselves on Facebook. Study their design and content, and you’ll be surprised by the unique ideas you come up with. Your page should be well-designed, attractive and relevant.

A smart and effective way to give your business positive publicity is to run contests with great prizes on various social networking sites, such as Twitter and Facebook. Because of the way social media works, news of your contest will spread very quickly. Make your contest creative, fun, and relative to your services and products. Ask people to design a logo, or take pictures of your products.

People should feel welcome to post comments in response to your blog entries. This method of communications ideal for anyone is uncomfortable giving out private contact information. Monitor blog comments so that customers don’t get away with posting inappropriate items. Make sure you delete spams and rude or offensive comments quickly.

Grab your business name on both Twitter and Facebook. That will make it easier for your customers to find you through a search, allowing you to build a solid follower base. Even if you haven’t finished creating your social media marketing plan yet, your accounts will be ready when you have.

Determine if you really want to establish a relationship with customers. Simple marketing through social networks is what you should focus on if you are only interested in driving sales. Just simply saying “hello” to your customers is all it requires to be on the level with customers which requires a back and forth interchange. The customers will respond and you can go from there.

In conclusion, continue to learn as much as you can about social media and the ways you can use it to promote your business. There are so many approaches to marketing, through social media, that it can be difficult to know where to begin. Use the great tips you learned here, and you will soon have marketing success.

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Aoubt author: Farzad Banifatemi is the Founder of Media Sales Logic, a B2B Internet/mobile marketing & adversting agency specializing in SEO, SEM, Social Media, and web analytics.

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Advice To Help You Succeed In Social Media Marketing

Posted by Farzad Banifatemi on April 1, 2012 in Social Media for Small Business

To get the most from your social media campaign, learn as much as possible about your target market: preferences, background age and so forth. You want to entice people from certain demographic groups, but at the same time make your ads feel as welcoming to all people as possible.

Notice when in the day you get the most responses and re-tweets when using Twitter. Use that information to refine when you send messages. Subscribe to messaging services that will automate the times that your tweets go out, taking advantage of the most popular time periods.

Every post you make on your blog should include a link at the top to share it on Facebook. This enables visitors who read your content to immediately share it with their friends who might be interested. This is a very effective way to quickly expand the audience of your blog, which, in turn, means more potential customers for your products and services.

Take some time before you launch to try some experiments with different ideas before you actually put them up on your social media profile pages. Even once you are live, you need to be constantly testing and reviewing your methods until you have the right combination to achieve success. This way you won’t publish materials that may ruin your business image.

Keep the tone of all social media posts humble and friendly. Even if your company is massive, followers won’t be impressed by posts that are filled with arrogance. You must always remember that it is your customers who ultimately wield the most power in your relationship, not you. If it weren’t for them, you would be out of business.

Social networking should never be exclusively about advertising your products. Social media gives you a rare opportunity to network with your target audience. You can have them interact with you or with your brand and assess where they stand based on your interactions. You can discuss your product or service, build your brand’s reputation and build customer relations all at once!

At the end of any blogs you have, make sure to add a “Like” button linked to Facebook. This is an easier way from them to do it, which makes it likely they will help you out. Anything providing ease for your reader increases the chances of them coming back to read more of your content.

When you do decide you want to upload any YouTube videos, you want to make sure you add a link for your website somewhere in the description, you also want to make sure you add in Twitter and Facebook links as well. If YouTube users find you on Twitter or Facebook, they will probably share your videos with their friends.

In order to maximize the benefits of your marketing efforts in social media, you have to provide responses to comments and reviews in a timely and professional fashion. This very thing can distinguish whether or not your social media marketing is successful. It’s especially essential that negative comments and reviews get your response. Ignoring complaints and suggestions could compromise your brand’s integrity in the eyes of your customers. If you respond to them, and fix the issue, you can gain a good reputation.

Finding the right way to promote your business through social media marketing will help to increase your company’s visibility. When your business is visible and accessible through the social networks, it will successfully grow. Continue to seek information to assist you, and use the great advice you learned here to get you started.

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Aoubt author: Farzad Banifatemi is the Founder of Media Sales Logic, a B2B Internet/mobile marketing & adversting agency specializing in SEO, SEM, Social Media, and web analytics.

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Try These Helpful Social Media Marketing Tips

Posted by Farzad Banifatemi on April 1, 2012 in Social Media for Small Business

Put social media links on printed advertising. For example, upload your posters and other promotional materials in photo albums. Create buzz around your campaigns by previewing them online, or better yet, run a contest to see who can take the best photo related to your brand.

You can advertise limited offers on social media websites including Twitter and Facebook. Make sure to give them enough advanced warning to be able to take advantage of the offer! Customers who know they might have missed a great deal will generally pay more attention to the updates you give. Direct people to these deals through your website to build a subscriber base.

Understand the importance of conversation and dialogue. Do not make the common mistake of neglecting to use customer feedback as a means of learning more about your target market. Start a conversation with your customers who leave feedback in order to develop your relationship with them. Take an interest in finding out their needs and wants, and use this information to develop your next promotion, or to think of innovative ways to improve your business.

YouTube can be an effective means of promoting your business. YouTube is used by millions of people, and is a great way to gain quick exposure. Be sure to take the extra time and effort needed to build your YouTube profile in a professional manor. Include content which is full of great information, and include links back to your website and other social media accounts.

You need to stay friendly with all of the people who use the forum about your niche. These people may eventually buy what you are selling, so you need to make sure that you don’t try too hard to advertise to them, instead giving them relevant information. Establish a friendly rapport with users, and be consistent in giving them useful information.

Your Twitter handle is ideally easy to recall but also related to whatever your product or service is. Numbers aren’t usually good to include in handles, because they are difficult to remember and aren’t that distinctive.

To get the best possible results from your social marketing efforts, be sure to take advantage of any available information on your customer demographics. If you find that most of the people who come to your page fit into a certain group, target them and build your ads for them.

It is very popular to market through social media, but it is critical to have a plan before jumping in. This is the time you should utilize to learn about SMM, how to become known, target an audience, and construct some form of it offline. The better you understand this new opportunity, the more likely you will be to develop a profitable competitive edge.

As you now know, it does not have to be hard to use social media marketing. Keep informed about new trends and techniques in the field. The best way to see the true positive effects this marketing can have is by using the advice that has been provided to you and keeping up with your profile.

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Aoubt author: Farzad Banifatemi is the Founder of Media Sales Logic, a B2B Internet/mobile marketing & adversting agency specializing in SEO, SEM, Social Media, and web analytics.

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Mobile Marketing Trends And Making Your Business Grow

Posted by Farzad Banifatemi on April 1, 2012 in Technical Project management

The many uses of social media on mobile devices make it one of the foremost ways to expand your marketing campaign. Reward people who share deals that are are on your website, or Twitpic your store, for example. Rewards might be contest entries or coupons. This will bring recognition to your company and get people sharing information about your products and services.

Mobile marketing is a great way to attract more customers, but make sure that your mobile marketing campaign works cross platforms. It has to be able to work on any popular mobile device, otherwise you will be losing customers because of technical issues.

Use your mobile marketing campaign to advertise special offers, gaining you more participants. Advertise your mobile campaign on your regular website and in your advertisements, and don’t forget your social networks! By presenting your campaign in a helpful manner, your readers are more likely to sign up. Show that it will be a fun and popular way to stay up-to-date about offers that can benefit them.

Offer your customers an option to leave feedback; this will help you improve your products and services. Customer input is valuable to any business. Even if the feedback is negative and customers tell you what is wrong with your advertisements or product, you learn where you can improve.

Investigate your target market. Know what your target audience responds to before you start designing a mobile marketing plan. Do they use their cellphones more than their computers? What type of OS is on their mobile device? Find out all you can about those you wish to reach, so that you can reach them.

Use your conventional website to advertise your mobile site. Advertise your mobile applications on your desktop website and drive traffic to the mobile platform. When your customers visit your website, they will see how to connect with your business when they are on the go.

A/B testing could be helpful with a mobile landing page. Make sure you run as many tests in a variety of ways that you can. You want to make sure all the content you put up works. Use two dissimilar versions of your landing page (known as A & B) to see which earns the most conversions. Choose the better performing option from the two of them.

Are you more informed when it comes to mobile marketing? Do you have a new plan or a better plan now? Can you now use things that work with your business? Do you know how to properly apply your plan? With any luck, the tips above should have created better answers.

Aoubt author: Farzad Banifatemi is the Founder and CEO of Media Sales Logic, a B2B Internet/mobile marketing & adversting agency specializing in SEO, SEM, Social Media, and web analytics.

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